ISO 9001:2015-Quality Management System



ISO 9001:2015 was published on 15th September 2015. The standard sets out the criteria for a quality management certification. It can be used by any organization, large or small, regardless of its field of activity including manufacturing, services, institutions, health or any other sector. There are over one million organizations in over 171 countries certified to ISO 9001 quality Management systems.
The standard is based on several quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. Certification can be a useful tool to add credibility, by demonstrating that your product or service meets the expectations of your customers. For some industries, certification is a legal or contractual requirement.

KBS is the most trusted and best ISO Certification Body for Quality Management Systems based on ISO 9001. We can provide ISO 9001:2015 JAS-ANZ Accredited certificates in Bahrain, India, Korea the Republic of, Malaysia, Oman, Qatar, Saudi Arabia, Singapore, Thailand, Turkey, United Arab Emirates. KBS has certified more than 5000 organizations worldwide including Delhi Metro, Indian Railways, Indian Oil, ONGC etc. The auditors have proven competence in the field and work with all sincerity and due professionalism.


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Certification Process


The certification process includes following major steps. For further details kindly see procedure for certification system in the download section.


  1. Application/Enquiry
    Client submits the application form to KBS (Application for Certification).
  2. Review of Application by KBS
    KBS reviews the application to check if the requisite services can be provided and accordingly prepares the quotation/ estimate and the contract (Certification audit contract).
  3. Audit planning
    Once the contract is signed, KBS makes the audit programme and inform the client.
  4. Assessment
    Initial certification includes two stages assessment. Recertification includes only one stage. The assessment is carried out by the team at the sites against the applicable criteria. The report is provided to client identifying the compliancelevel includingany nonconformities.
  5. Verification of Non-conformities
    Client submits the implemented or proposed action based on the classification of non-conformity. KBS reviews the actions.
  6. Certification Decision
    KBS takes certification decision based on the report submitted by the audit team. If decision is in favour of grant of certification, a Certificate is Issued to the client.
  7. Surveillance assessment
    Surveillance assessment are held as per the periodicity defined and agreed. First surveillance within 12 months from the date of the stage 2 audit. Certificate is maintained based on the outcome of the surveillance audit and compliance with the requirements. First Surveillance within 12 months from the date of certification decision date.
  8. Recertification
    Before expiry of the certificate, recertification is planned and conducted.